Customers ask around
Most people contact more than one trade. The first to reply properly is often the one who gets to quote.
Why Tragent
The first reply wins the job.
The first reply wins the job.
Make sure it’s yours.
Customers rarely wait. Tragent gives every enquiry a fast, professional response and keeps it moving until you’re ready—without an office, a receptionist or another app to check.
The problem
Good work doesn’t stop
Good work doesn’t stop
for the inbox.
You can’t reply from a ladder, a crawl space or the motorway. But the customer on the other end doesn’t know that.
Replies wait until evening
By the time you’re off the tools, the enquiry from this morning has already gone cold—or gone elsewhere.
Quiet leads slip away
Chasing people who stopped replying is the first job to be dropped on a busy week. It’s also where work gets lost.
Tragent vs. the usual options
Do it yourself, hire admin,
Do it yourself, hire admin,
or let Tragent handle it.
Option
Always on
Gets the details
Follows up
Tragent
✓
✓
✓
Checking it yourself
×
✓
✓
Basic autoresponder
✓
×
×
Generic AI tool
×
✓
×
Office admin
×
✓
✓
What makes it different
Built around how
Built around how
trades actually work.
Made for trades
Tragent knows what a good enquiry looks like for an electrician, plumber, builder or roofer—and asks for the details you’d need to quote.
Works in your inbox
Connect the Gmail or Outlook account you already use. No new number, website form or inbox for customers to learn.
Sounds like your business
Replies go out in your business name, in a short and professional tone. No robotic templates, no over-promising.
Knows when to stop
Follow-ups end the moment a customer replies. Spam, newsletters and unclear messages are left alone.
Never out of your hands
See every message, take over any conversation and pause follow-ups or automatic replies whenever you like.
Priced for small businesses
£29.99 a month, or save 20% yearly. Start with a seven-day free trial—far less than a single lost job.
Trust
Connecting your inbox
Connecting your inbox
is a big ask.
So here are the rules. Tragent only touches customer enquiries, and everything it sends is visible in the app.
Tragent can
- Read new customer enquiries as they arrive
- Send replies on your behalf
- Track customer conversations as jobs
- Schedule and send follow-ups
Tragent cannot
- Access your files, calendar, contacts or photos
- Read emails from before you connected
- Send quotes, prices or technical advice
- Email anyone who is not a customer enquiry
Seven-day free trial
Be the first to reply.
Be the first to reply.
Every time.
Set up Tragent in about two minutes and let it answer your next enquiry while you keep working.